When can I expect my order?
- Thank you for your interest in our products!
- Due to the small-scale production and handmade nature of our specialty meats, we may unexpectedly and temporarily run out of an item you have chosen to purchase. In the event of this occurence, we will contact you as soon as possible. For this reason, we ask that you please provide us a telephone number so we can reach you quickly. Thank you!
- The majority of orders ship within 36-48 hours of your placing your order. In the event that this process takes longer than quoted, we appreciate your patience! We're a small, family-run business.
- We "pull" orders from our website between the hours of 9am and 2pm EST. Outgoing mail is collected at 3pm EST and we do our absolute best in trying to get as many orders ready by that time.
- We ship Monday and Wednesday-Friday.
- We ship using USPS Priority Mail and once shipped, most orders arrive within 3-4 business days. Delivery may take longer, and for that we sincerely apologize. Once the parcel leaves our building we have no control over the speed of travel.
- Any shipping charge overages will always be refunded. Our website does estimate high due to the algorithm that the USPS uses to determine shipping.
- We do not ship internationally at this time, however we are quite happy to ship to any US or US military base address!